[Verse 1]
Phone rings late
Number says “Unknown”
Half-asleep thumb
Slides to the green tone
“Hello sir
I am calling
From your bank today”
Her clipped soft lilt
Cuts through the gray
[Pre-Chorus]
She says my name too careful
Like it’s printed on a form
Her words all sugar
But the script feels worn
[Chorus]
Rena from the call center
“Kindly verify
Sir
Yes?”
Rolling every R like thunder
Over cheap headsets and stress
“Just a moment
Just a moment
I’ll be helping you today”
Rena from the call center
Trying to talk my money away
[Verse 2]
I hear fans hum
Voices in the back
Clicking plastic keys
Echo down the track
“Sir
Your card is very danger
You must follow what I say
Share your one-time secret number
We will fix it right away”
[Pre-Chorus]
I ask
“Which bank you’re calling?”
Silence bends the line
She coughs
Then flips the paper
“Respected customer
You are fine”
[Chorus]
Rena from the call center
“Kindly verify
Sir
Yes?”
Rolling every R like thunder
Over cheap headsets and stress
“Just a moment
Just a moment
I’ll be helping you today”
Rena from the call center
Trying to talk my money away
[Bridge]
[telephone filter]
“Hello madam
Do not worry
It is only standard check
Please be doing just one favor
Read the number on the back”
I set the phone on speaker
Let her story spin
Stacks of tiny practiced phrases
All stitched in a grin
[Chorus]
[Chorus]