Verse 1
Sun’s not up but the lights are on
Coffee’s hot and the day rolls on
Name tags straight, doors unlocked
Another welcome, right on time
Verse 2
Pressed shirts, keys in hand
Smiles ready, understand
Every question, every need
We meet ’em where they happen to be
Pre-Chorus
They see the greeting, hear the laugh
Don’t always see the road behind the path
Chorus
It’s hospitality with a heart
Serving people, not a part
Every hello, every stay
Treating folks the human way
We don’t just do our jobs and start
We give a little more than asked
Yeah, we show up warm, we give our best
Hospitality with a heart
Verse 3
Grounds kept clean in the summer heat
Fix what’s broken, sweep the streets
Behind the scenes and face to face
We carry pride in every place
Pre-Chorus
We listen close, we take the time
Read the room, read the signs
Chorus
It’s hospitality with a heart
Care and effort from the start
Every smile, every mile
Worth it when we see them smile
We don’t just hand ’em keys and charts
We leave a mark, we play our part
Yeah, we show up proud, we give our best
Hospitality with a heart
Bridge
Long days fade when they say thanks
When stress lets go, when walls come down
They might forget our names and faces
But they’ll remember how it felt around
Final Chorus
It’s hospitality with a heart
Hard work wrapped in human care
Behind the scenes or face to face
We meet them right there
When they pull away and memories start
That’s the reason we do our part
Yeah, we’ll be here, ready again
Hospitality with a heart
Outro (optional)
Yeah, it’s not just what we do
It’s who we are
